Shiji content hub

All-in-One Content Distribution Solution

Welcome to IcePortal 2.0!
Shiji Content Hub gives you access to amenities, taxes, policies, descriptions, and images!

A game-changer for content distribution in hospitality

Content Hub is an evolution of Shiji IcePortal, offering a comprehensive visual content distribution solution for hoteliers to manage, optimize, and distribute visual assets to over 450 global and local channels.

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The next generation of IcePortal, Content Hub goes beyond visuals to become the definitive SOURCE OF TRUTH for all content needs. By centralizing and automating the management of visual, textual, amenity, facility, tax, and policy content, Content Hub reduces errors, ensures consistent and up-to-date information across all platforms, and enhances operational efficiency and guest satisfaction.

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We Understand Your Struggles

Managing all the content for a hotel brand can be a real headache sometimes.

Here's why:

‍Scattered Data Sources
Hotels often store static and dynamic data across various platforms, making it tough to keep information consistent and up-to-date.

‍Inconsistent Content
When data isn’t uniform, displaying accurate information—such as room types, amenities, policies, and visuals—across all channels becomes challenging, resulting in guest confusion.

‍Operational Inefficiencies
Manually handling data on multiple platforms can lead to errors, higher refund rates, and lower guest satisfaction due to mismatched expectations.

We get it, and we’re here to help you streamline your hotel content management for better accuracy and efficiency.

We understand your struggles

Managing all the hotel content can be a real headache sometimes. Here's why:

Scattered data sources

Hotels often store static and dynamic data across various platforms, making it tough to keep information consistent and up-to-date.

Inconsistent content

When data isn’t uniform, displaying accurate information—such as room types, amenities, policies, and visuals—across all channels becomes challenging, resulting in guest confusion.

Operational inefficiencies

Manually handling data on multiple platforms can lead to errors, higher refund rates, and lower guest satisfaction due to mismatched expectations.

Why Accurate Content Matters for Your Brand

We all know the impact of inaccurate content, and we are sure you want to avoid the following negative consequences for your hotel:

‍High Refund Rates
‍Inconsistent or incorrect information can lead to dissatisfied customers demanding refunds.

‍Guest Dissatisfaction
‍Frustrated guests may leave negative reviews and complaints.

‍Increased Labor Cost
‍Time and resources spent on correcting errors and managing inconsistent content can significantly raise labor costs.

‍Brand Reputation Damage
It may cause long-term damage to the hotel's reputation, making it difficult to build trust with customers.

So, where is the solution?

Why accurate content matters for your business

We all know the impact of inaccurate content, and we are sure you want to avoid the following negative consequences for your business:

High refund rates

‍Inconsistent or incorrect information can lead to dissatisfied customers demanding refunds.

Guest dissatisfaction

‍Frustrated guests may leave negative reviews and complaints.

Increased labor cost

‍Time and resources spent on correcting errors and managing inconsistent content can significantly raise labor costs.

Brand reputation damage

It may cause long-term damage to your brand reputation, making it difficult to build trust with customers.

So, where is the solution?

ONE SOURCE OF TRUTH
_{for both suppliers and demand channels}

‍Solution for accommodation providers: Content Hub allows hotel brands to maintain consistent and accurate information across all channels, saving valuable time and reducing errors.
‍
Solution for demand partners: Easily pull data from Content Hub and connect with numerous hotel brands worldwide using standard JSON APIs. Gain instant access to the latest information, reducing labor costs, improving operational efficiency, and empowering your business growth.

How Shiji Content Hub works

What makes Content Hub different from other solutions?

Comprehensive content integration:

Unlike other solutions that may focus on either static content, descriptive content, or visual content separately, Shiji Content Hub integrates all types of information from multiple sources into a single platform.

Superior distribution capabilities:

Content Hub automatically distributes content to a wide range of distribution channels, including major OTAs, GDSs, and Metasearch engines worldwide. This ensures that updated and accurate information is consistently available to potential guests. Moreover, the process is simplified with just one click.

Focus on attributes:

Attributes convert more bookings. Content Hub offers over 2000 attributes for onsite and offsite amenities, supporting all components that can be inventoried and sold with or independent of a room.

Support for all levels of hospitality:

Eat → Sleep →Shop → Stay → Play, all included! Content Hub enables you to sell services beyond “room bookings”. We support various outlet types, including Hotel, Dining, Casino, Pool, Golf, Spa, and Car Park.

Smart and secure:

View dashboard analysis and download smart reports like the Facilities Status Summary. More importantly, everything is built in a secure cloud environment.

Focus on user experience:

Shiji Content Hub provides an intuitive and multilingual interface that simplifies the management and distribution of your hotel content.

Unlocking the power of Content Hub

Let's peek into its unique features:

Easy to connect for both suppliers and demand channels: Use standard JSON APIs for data import/export and a base model for custom import tools.
Multi-source import and integration
Manage all your hotel content in one platform, including descriptive data, amenities, policy, taxes, facilities and visuals
Over 2000 attributes for onsite/offsite amenities supporting hotel’s merchandizing beyond rooms
Offering multilingual user experience in six languages and content distribution in twelve languages
One-Click distribution across channels
Smart reports & dashboard analytics

Shiji Content Hub has much more to offer!

Choose Content Hub for success

Whether you are our supply partner or demand partner, your success is our priority!
Partner with Content Hub and win in the fiercely competitive market.

‍An easy solution to your hotel content management problems

One-click content distribution across all channels. Easily connect with hotel brands worldwide and get access to the most up-to-date information. Multi languages support your global business.

‍Save your valuable time and labor costs

Say goodbye to wasted time on searching for and updating the correct information. We will help you reduce workload and labor costs.

‍Boost your room reservations and total revenue

We empower you to boost overall revenue by reducing refund rates, increasing room bookings, and driving additional service sales.

Expand your customer reach and enhance connectivity with global partners

We partner with world major hotel brands, top OTAs, GDS, meta-search players, and the largest bed bank, including Booking.com, Expedia, Trip.com, Google, Agoda, Amadeus, Sabre, and Hotelbeds.

Shiji content hub is Trusted by the World’s leading Hospitality Companies

12

Les langues

2000+

ATTRIBUTES

100+

Des pays

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Why our clients love Content Hub

Streamline your hospitality content management

Shiji Content Hub has enabled us to connect with many distributors we could not reach previously. This has significantly enhanced our operational efficiency, benefiting both Whitbread and our distribution partners.

Shiji is an agile, flexible, and highly supportive partner, and Whitbread is delighted to work with them to improve the distribution of our static and visual content.

Stephen Addison
Head of Sales & Distribution, Premier Inn

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Boost reservations, reduce refund rates & enhance guest satisfaction with Content Hub!

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