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The best hotels in Europe run on Shiji – day and night

From guest experience to operations, Shiji equips European hoteliers to thrive with insights, streamlined workflows, and innovative hospitality tech.

A next-gen PMS powering the future of hospitality

Your reputation matters, take charge

The trusted POS for global hotel groups

Trusted by the world’s top hotel groups

Success stories from Europe

Out now!

Q2 Guest Experience Benchmark Infographics - 2025

Press releases

Amadria Park taps Shiji’s Daylight PMS and Infrasys POS to drive personalized hospitality across Croatia

About Shiji Europe

Already a leader in European hotel technology, Shiji serves over 26,000 hotels in Europe from our nine offices with over 300 employees. Our staff speak over 40 languages and are dedicated to supporting and advancing technology in the hotel industry across the region. Our offices in Europe lead development, sales, support and installations for hotels in Europe, the Middle East and Africa.

  • Founded in 2015

  • 300+ employees

  • Offices in Germany, Spain, Portugal, The UK, Poland, Austria, Croatia, Denmark, and Slovakia

Europe’s top hotels run on Shiji

From luxury to budget, 10-room boutiques to multinational chains, Shiji works for hoteliers across the region.

26,000+

European hotels are powered by Shiji

52%

Of London hotels use Shiji tech

90,000+

Global hotels served

Europe’s rich and diverse hospitality landscape demands technology that is both innovative and adaptable. At Shiji, we are proud to lead the region with solutions designed to meet the unique needs of our clients. Our deep commitment to Europe is reflected in our local presence, partnerships, and focus on empowering hoteliers to deliver exceptional guest experiences across borders and cultures.

Wolfgang Emperger

Shiji Senior Vice President - Europe, Africa, UK & Ireland

Trusted by Europe’s most forward-thinking hotel brands

From cloud-based PMS and POS to reputation and guest feedback management, Shiji powers hospitality excellence across the continent.

Choosing the right technology partner was crucial for us. We sought a partner that not only delivers cutting-edge technology but truly understands hospitality and the importance of guest service. Shiji’s unified platform, deep industry expertise, and reputation for exceptional support made them the clear choice. We are confident this partnership will enhance our guest experience and support our future growth.

Francisco Ventura, General Manager at Sunborn London

The adoption of Shiji’s PMS and Infrasys POS at The Dolder Grand is part of our vision to bring technology to the luxury hotel sector. We strive to deliver the best and most personalized service we can, and we see technology as a facilitator to empower our teams in a way that will help guests get the most out of their stay. Shiji has shown they can deal with the demands of the luxury hotel industry.

Markus Granelli, General Manager at The Dolder Grand

Shiji’s innovative system is an essential foundation to achieve the goals of our digitization strategy: to enable our employees to spend more time in direct contact with our guests, to streamline our business processes, and to offer our customers a holistic, personalized service.

Lukas Kreienbühl, CFO / Head Services at Grand Resort Bad Ragaz

Shiji Infrasys Cloud POS offers the flexibility and reliability we need to maintain our high standards of service. The system’s hardware-agnostic nature, combined with Shiji’s experience in the luxury sector, ensures we can leverage our current technology infrastructure—providing a seamless transition and enhanced guest interactions.

José Muiños Tabares de Nava, Director of Food and Beverage at Luxury Tenerife Hotels

Upcoming events in Europe

Upcoming event

Hospitality Day Rimini 2026

October, 7

D43, Palacongressi di Rimini

Go to Event pageGo to Event page

Upcoming event

WTM London 2025

November 4-6

Excel, London

Go to Event pageGo to Event page

Bring modern hospitality

to life in Europe