Digital transformation has been a topic of discussion for many years in the travel & hospitality industry, but it has only been accelerated at the start of the global pandemic. Many hotels see the opportunities to digitalize their guests' experience but face challenges to succeed. What is digital transformation?
What challenges should hoteliers consider when embracing digital transformation at their property?
Join our highly anticipated Shiji Buzz APAC Episode 3 to listen to our hospitality technology experts discuss some hot topics such as:
Sihil Piyasiri is IHG’s Head of Hotel Solutions & Deployment for EMEAA East which covers Japan, Australasia & Pacific (JAPAC) as well as South East Asia & Korea (SEAK) Business Units. In this role, he is responsible for the strategy and delivery of hotel technology solutions to IHG’s portfolio of 210 plus hotels in 18 countries across the region. Sihil has worked for IHG for over 17 years in a number of technology roles including hotel openings, managing infrastructure and support. Before joining IHG Sihil, worked for Micros-Fidelio, Sheraton and Rydges.
Ted Horner established E Horner & Associates Pty Ltd, a consulting practice specializing in technology consulting for the hospitality industry. He is now widely respected as a leading global consultant in the hospitality industry. In 2002, he was a founding member of HTNG (Hotel Technology Next Generation), a not-for-profit body established in the US to promote open systems integrations between vendors in the industry. Today, he is an Executive Advisor to HTNG.
Nikkie Singh, the Senior Vice President of Shiji for the Asia Pacific and Middle East regions, is a seasoned executive with a wealth of experience in these dynamic markets. With a proven track record of success in the technology sector, Nikkie serves as a pivotal force behind Shiji's achievements in APAC and the Middle East. Leading management, sales, and expansion initiatives, she is dedicated to fostering authentic strategic partnerships. Nikkie's commitment is evident in her deep understanding of clients' businesses, allowing her to deliver tailored solutions that address specific challenges. Her visionary leadership consistently elevates Shiji's presence in these vibrant and ever-evolving markets
Anthony Stevens has 20 years of Hospitality Technology experience, working with Micros / Oracle for 16 years and Shiji for 4 years before joining Shiji in 2017. Anthony graduated with a background in Hospitality Management and Accounting. He now leads the Operations team for the Asia Pacific to assist with the market penetration of the Shiji portfolio.
The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole. With our product and industry experts, we will discuss how the industry is always changing and ways that Shiji can support your vision and direction. We will take you on a journey by exploring everything from guest services, increasing revenue, and utilizing technology to your advantage in this process. Listen to the previous sessions here.
The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole. With our product and industry experts, we will discuss how the industry is always changing and ways that Shiji can support your vision and direction. We will take you on a journey by exploring everything from guest services, increasing revenue, and utilizing technology to your advantage in this process.