The hospitality industry is ready for mobility because the foundation is finally right. Cloud-native systems, intuitive devices, responsive UI, and professional-grade mobility hardware now work together instead of against each other. That combination removes the compromises that once held mobility back.
Guest experiences, on the move
Meridian Experiences Move is the all-in-one mobile extension of Meridian Experiences that takes spa, fitness, and activity service beyond the desk. Designed for experience-driven hospitality, Move empowers teams to manage bookings, guest profiles, availability, and payments anywhere on property, keeping technology in the background so the guest experience takes center stage.
Hotel service is traditionally tied to fixed counters and separate systems. Guest requests for check-in, dining, spa, or activities send staff back and forth between departments and terminals. Orders and bookings take longer, payments are handled only at specific desks, and guest interactions are interrupted by operational friction.
With MOVE, service breaks free from the counter. Staff carry a single mobile device connected seamlessly to the hotel’s PMS, POS, and experience systems. A guest can check in while walking to their room, book a spa appointment the moment they ask, or settle a restaurant bill on the spot, all without waiting in line or sending a hotel employee to a terminal.
Hotel activities don’t stand still. Neither should your system.
For years, spa and activity operations have been anchored to fixed desks and back-office systems.
Meridian Experiences Move changes everything. By combining experience management and payments on a single mobile device, staff can check guest profiles, manage their activities, adjust availability, and complete transactions anywhere on-property, without interrupting the guest journey. From arrival to the final moment of the experience, service moves with the guest.
Not just an all-in-one activities system, but an all-in-one property solution.
Most hotels are still building barriers
Your hardware is slowing you down. Use the toggle to see the difference with MOVE.
One device, full control
Move wherever you need
Fixed
Mobile
Event Space
Pool Area
Spa
Fitness Center
Boutique
Valet
Rooms
Guest Floor
Check-in
Main Entrance
Office
Indoor Garden
Event Room
Bar
Restaurant
Golf
Restaurant / Bar Terrace
Event Space
Last-minute changes require calls back to the office or POS station.
Imagine staff adjusting setups, adding charges, and closing payments directly in the space, PMS, POS, and billing on one device.
Pool Area
Orders are taken poolside and re-entered later at a terminal, creating delays.
Imagine orders and payments completed right at the lounger, POS, payment, and guest profile handled in one moment.
Spa
Guests wait at spa reception to confirm treatments, upgrades, or payments, often surrounded by bulky equipment that disrupts the calm of the space.
Imagine a clean, elegant spa reception with a single modern device: spa staff managing bookings, personalizing experiences, and processing payments seamlessly.
Fitness Center
Access and charges are handled separately at the front desk.
Imagine staff managing access, bookings, and payments directly on site, one system, no detours.
Boutique
Purchases are redirected to a retail counter.
Imagine sales completed instantly in the boutique, POS and payment in hand, personal and effortless.
Valet
Guests queue to settle charges and check out.
Imagine check-out happening during the farewell, charges reviewed, payments completed, and goodbyes staying warm, all on one device.
Rooms
Room status updates happen after the fact, once staff return to a workstation.
Imagine housekeeping and guest services updating status, requests, or minibar charges directly in the room, one device, one system, real time.
Guest Floor
When a guest has a question, staff note it down and return to a desk later to update the system.
Imagine requests handled on the spot, updated instantly in the PMS from the hallway, without breaking the moment.
Check-in
After a long journey, guests often queue at the front desk while staff remain behind the counter, switching between screens as the lobby fills up.
Imagine being welcomed at the door instead, check-in happening naturally on the walk to the room, with PMS, payment, and guest preferences handled seamlessly on a single mobile device.
Office
Managers are tied to desks to review reports, update rates, or make changes.
Imagine operations moving with the team, PMS, POS, and reporting accessible anywhere on property.
Indoor Garden
Temporary service setups require extra hardware and workarounds.
Imagine any space becoming a service point, orders, experiences, and payments handled from a single mobile setup.
Event Room
Service pauses as staff move between the room and a terminal.
Imagine everything handled in the room, orders, changes, and payments completed instantly, without breaking the flow of the event.
Bar
Service slows as staff share terminals behind the bar.
Imagine staff moving freely, opening, managing, and closing tabs instantly for faster, smoother service.
Restaurant
Servers walk back and forth to terminals while guests wait to order and pay.
Imagine orders and payments handled tableside, one device running POS and payments, keeping staff guest-facing.
Golf
Bookings and payments are handled at the clubhouse desk, with changes causing delays.
Imagine tee times booked, adjusted, and paid for on the spot, experiences and payments managed seamlessly on one device.
Restaurant / Bar Terrace
Guests wait while staff return to terminals to close the check.
Imagine checks closed right at the table, one device, one flow, no waiting.
Non-room bookings and revenue — now on the move
Meridian Experiences Move brings true mobility to spa, fitness and non-room bookings.
With Meridian Experiences Move we enable hotels to move, serve, and dock
Why Meridian Experiences Move?
Built for spa & activity operations
Spa and experience environments require calm, focus, and flow. Enterprise-grade mobile devices are designed to support long operating hours, frequent movement, and secure access to guest and booking data, without disrupting the guest experience.
Designed for non-room bookings
With non-room booking management and payment on one device, staff can handle last-minute changes, walk-in guests, and add-on services without sending guests back to the desk. The result is smoother operations and a more immersive experience.
Seamless integration with the Shiji ecosystem
Mobility is only as powerful as the systems behind it. Move connects with PMS, POS, Spa, and Activity platforms, ensuring every guest interaction, order, and update flows smoothly across your entire operation. One ecosystem, endless possibilities.
Always ready to move and serve
Dead batteries, dropped connections, and tangled cables interrupt service. With Power over Ethernet (PoE), devices stay charged, connected, and ready all day. Teams can move freely across spa zones, activity areas, and outdoor locations, docking devices when needed without worrying about disruptions.
Questions fréquemment posées
What makes Meridian Experiences Move different from other mobile spa and activity systems?
Meridian Experiences Move goes beyond basic booking and scheduling. Built on Shiji’s enterprise-grade activities platform, it brings true all-in-one mobility to spa, fitness, and activity operations. Teams can manage non-room bookings, check guests in, update availability, capture preferences, and process payments anywhere on property, without interrupting the guest experience.
Can I use my existing iOS tablets with Meridian Experiences Move?
Yes. Meridian Experiences Move supports a wide range of iOS tablet models commonly used in hospitality. Existing devices can be deployed or expanded to support mobile spa and activity operations with minimal disruption.
Is the hardware suitable for spa and outdoor activity environments?
Absolutely. Professional mobile devices used for experience operations are designed for daily use in spa, wellness, and outdoor settings. They are secure, reliable, and built to perform throughout long operating hours and varied environments.
What happens if my Wi-Fi goes down?
Meridian Experiences Move is designed to keep your team working even if Wi-Fi is temporarily unavailable. While undocked, staff can continue managing bookings, check-ins, and payments, but any changes are stored locally on the device. Once the tablet is docked or reconnects to the network, all updates are automatically synced to the cloud, ensuring no data is lost and your property stays fully up to date.
Which types of experiences benefit most from Meridian Experiences Move?
From spa treatments and wellness programs to excursions, sports, and resort activities, Meridian Experiences Move supports teams wherever experiences happen. It’s ideal for properties looking to reduce desk dependency and deliver seamless, in-the-moment service.
How does Meridian Experiences Move impact operations and guest satisfaction?
The system reduces reliance on fixed desks and manual processes, allowing staff to stay present with guests. Teams spend less time managing systems and more time delivering personalized, immersive experiences, improving both efficiency and guest satisfaction.
Can Meridian Experiences Move integrate with my existing Shiji systems?
Yes. As part of the Shiji Platform ecosystem, Meridian Experiences Move integrates seamlessly with Daylight PMS, Infrasys POS, and other Shiji solutions. Guest profiles, charges, and availability stay aligned across the property, while teams gain true mobile capability for all experience operations.
Let’s make mobility work for your property
90,000+ hotels using Shiji technology
20+ years of experience
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