Les leaders mondiaux de l'hôtellerie nous font confiance.
Exemples de réussite en Europe
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Pfalzblick Wald Spa Resort
Connecting superior wellness hospitality through integrated technology
Shiji helped Pfalzblick Wald Spa Resort, an independent 86-room wellness retreat in rural Germany, replace every core system in one bold rollout. With Daylight PMS at the center, supported by Infrasys POS and Meridian Experiences, the hotel unified spa, dining, payments, and rooms into one connected ecosystem. The result: streamlined operations, fewer errors, and more time for staff to focus on delivering personalized guest service.
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Visit Estonia
From 80+ review sites to one voice: Estonia turns visitor feedback into national action
Visit Estonia unified guest feedback from more than 80 review platforms into one national system using Reviewpro Reputation. Real-time insights enabled both local and national teams to act quickly, improve service quality, and coordinate strategy across the country. The result: the Global Review Index™ grew from 89.3 in 2022 to 89.8 in 2024, surpassing expectations and enhancing the visitor experience nationwide.
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Luxury Tenerife Hotels
Royal River’s recipe for F&B success powered by smart hospitality tech
Royal River, part of Luxury Tenerife Hotels, transformed its F&B operations by implementing Infrasys POS across five outlets. The result was zero order errors, faster onboarding, and personalized service at scale, with staff instantly adapting to guest needs. Backed by Reviewpro Reputation, the resort confirmed its success with a 94.8% Global Review Index™—well above the 5-star benchmark—solidifying its position as one of Europe’s leading luxury resorts.
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INSETE
Turning guest reviews into national strategy: elevating Greek tourism through data
INSETE, the Institute of the Greek Tourism Confederation, turned guest reviews into a strategic advantage by adopting Reviewpro Reputation. Real-time sentiment analytics and benchmarking tools gave Greece a clear view of service quality across thousands of hotels, regions, and categories. The result: Greece led the Mediterranean with 87% guest satisfaction in 2024, while tourism teams gained the insights to act faster, train smarter, and compete more effectively on the global stage.
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Hotelatelier
Driving Results: How Reputation Management Transformed Customer Experience and Revenue
Hotelatelier used Reviewpro Reputation to boost guest satisfaction and loyalty, raising review scores and driving revenue across its 42 properties.
A propos de Shiji Europe
Déjà leader dans le domaine de la technologie hôtelière en Europe, Shiji dessert plus de 26,000 hôtels en Europe depuis ses neuf bureaux et emploie plus de 300 personnes. Notre personnel parle plus de 40 langues et se consacre au soutien et à l'avancement de la technologie dans l'industrie hôtelière de toute la région. Nos bureaux en Europe s'occupent du développement, de la vente, de l'assistance et de l'installation pour les hôtels en Europe, au Moyen-Orient et en Afrique.
Fondé en 2015
300 + employés
Bureaux à Allemagne Espagne Portugal, Royaume-Uni, Pologne Autriche Croatie Danemark, et Slovaquie
Les meilleurs hôtels d'Europe fonctionnent au Shiji
Qu'il s'agisse d'hôtels de luxe ou d'hôtels bon marché, de boutiques 10ou de chaînes multinationales, Shiji est au service des hôteliers de toute la région.
26,000+
Les hôtels européens sont alimentés par Shiji
52%
Sur Londres, les hôtels utilisent la technologie Shiji
90,000+
Hôtels du monde entier desservis
Le paysage européen de l'hôtellerie, riche et diversifié, exige une technologie à la fois innovante et adaptable. Sur Shiji, nous sommes fiers d'être à la tête de la région avec des solutions conçues pour répondre aux besoins uniques de nos clients. Notre engagement profond envers l'Europe se reflète dans notre présence locale, nos partenariats et notre volonté de permettre aux hôteliers d'offrir des expériences exceptionnelles à leurs clients au-delà des frontières et des cultures.
Wolfgang Emperger
Shiji Senior Vice President - Europe, Africa, UK & Ireland
Trusted by Europe’s most forward-thinking hotel brands
From cloud-based PMS and POS to reputation and guest feedback management, Shiji powers hospitality excellence across the continent.
Choosing the right technology partner was crucial for us. We sought a partner that not only delivers cutting-edge technology but truly understands hospitality and the importance of guest service. Shiji’s unified platform, deep industry expertise, and reputation for exceptional support made them the clear choice. We are confident this partnership will enhance our guest experience and support our future growth.
Francisco Ventura, General Manager at Sunborn London
The adoption of Shiji’s PMS and Infrasys POS at The Dolder Grand is part of our vision to bring technology to the luxury hotel sector. We strive to deliver the best and most personalized service we can, and we see technology as a facilitator to empower our teams in a way that will help guests get the most out of their stay. Shiji has shown they can deal with the demands of the luxury hotel industry.
Markus Granelli, General Manager at The Dolder Grand
Shiji’s innovative system is an essential foundation to achieve the goals of our digitization strategy: to enable our employees to spend more time in direct contact with our guests, to streamline our business processes, and to offer our customers a holistic, personalized service.
Lukas Kreienbühl, CFO / Head Services at Grand Resort Bad Ragaz
Shiji Infrasys Cloud POS offers the flexibility and reliability we need to maintain our high standards of service. The system’s hardware-agnostic nature, combined with Shiji’s experience in the luxury sector, ensures we can leverage our current technology infrastructure—providing a seamless transition and enhanced guest interactions.
José Muiños Tabares de Nava, Director of Food and Beverage at Luxury Tenerife Hotels
Upcoming events in Europe
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Événement à venir
FITUR 2026
janvier, 21-26
Hall 12, 12B30, IFEMA