12.1.2026
Shiji expands F&B technology footprint in Singapore with Infrasys POS deployment at MICHELIN Bib Gourmand Restaurant Chen’s
Modernizing one of Singapore’s most iconic Japanese Szechwan dining brands with guest-centric cloud POS technology
Singapore, janvier 12, 2026 – Shiji, the global hospitality technology leader, has announced the deployment of Infrasys POS solution at Chen’s, the award-winning Japanese Szechwan Restaurant under OUE Restaurants and a MICHELIN Bib Gourmand 2019, 2021- 2023 winner. This marks another milestone in Shiji’s continued growth within Singapore competitive F&B landscape, reinforcing the company’s commitment to support leading dining concepts with scalable, modern technology.
A sister concept to the Michelin-starred Shisen Hanten, Chen’s continues a celebrated culinary tradition, renowned for its signature dish that has earned a loyal following among discerning food lovers. With strong daily footfall and fast-paced service, the brand required a next generation POS solution designed for accuracy, speed and seamless communication across front and back of house operations.
Infrasys POS was selected for its guest-centric design, security-first architecture, and proven stability in high-volume environments, helping the restaurant deliver consistent quality, authentic flavours, and efficient service.”
“Infrasys POS gives our team the ability to work faster and more efficiently, especially when the restaurant is at full capacity.” Wayne Teoh, General Manager of Chen’s highlighted the operational advantages brought by Infrasys POS. “Shiji’s technology helps us maintain smooth service while staying true to the culinary roots that earned us the Bib Gourmand recognition.”
Built for enterprise scalability and operational resilience, Infrasys POS enables:
- Lightning-fast order entry and kitchen routing
- Real-time menu, pricing, and inventory updates
- Flexible hardware options with robust offline capability
- Centralized reporting and configuration for multi-outlet growth
- Open API integrations for payments, loyalty, and delivery workflows
“In Singapore’s fast-moving F&B landscape, operators need precision, agility, and consistency,” said Steven Hopkinson, Senior Vice President for Asia Pacific and the Middle East of Shiji Group. “Our partnership with Chen’s demonstrates how technology and culinary heritage can work hand in hand. Infrasys POS is built to support brands that prioritize both speed and authenticity.”
The implementation forms part of Shiji’s broader effort to support Singapore’s hospitality and F&B ecosystem with technology that enhances operational efficiency, reduces service friction, and improves guest satisfaction with secure, future-proof digital tools.
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About Shiji
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself.
For more information, visit www.shijigroup.com.
About Chen’s
Chen’s is the sister concept of MICHELIN-starred Shisen Hanten by Chen Kentaro, and an awardee of the MICHELIN Bib Gourmand for four years in 2019, 2021, 2022 and 2023. Its menu is underlined by the bold flavours of Szechuan cuisine refined with the finesse of Japanese techniques, serving up dishes of authentic, bold, and quality Chuka Ryori flavours. Launched in 2017, the restaurant’s fourth concept expands on Chef Chen Kentaro’s culinary expertise. The menu is designed to bring culinary excellence and bold flavours to the masses while keeping its pricing sustainable. The restaurant serves as a homage to Chef Kentaro’s love for Mapo Tofu which he grew up eating at home. Its Mapo Tofu stands out with 8 distinctive features - tingly-numb 麻,spicy 辣, hot 燙 fragrant 捆, crispy 酥, tender 嫩, fresh 鮮 and aromatic 香 - a combination that makes it a Chen’s signature. With dishes that are as approachable as they are flavourful, Chen’s establishes itself as a family-friendly dining destination.
About OUE Restaurants
OUE Restaurants (OUER) is dedicated to creating genuine dining experiences that cater to a diversity of diners in Singapore and overseas. The group’s portfolio of extraordinary brands and establishments range from the fine and upscale to the novel and contemporary. Whether it’s a trendy night out or a glamorous dinner for two that you seek; or a casual brunch with the family or a chill-out-over-drinks session with friends, you will find it within the OUER ambit. Savour life at VUE Bar & Grill, Osteria Mozza, IYASAKA by Hashida, HighHouse, NOVA or Shisen Hanten by Chen Kentaro. Dive into hearty and sensational flavours all day long at Chatterbox, Chatterbox Café and Chatterbox Express. And enjoy the wide world of culinary delight at Chen’s, Hanare, Délifrance, Rempapa, and Gilmore & Damian D’Silva. For more information on OUE Restaurants, visit ouerestaurants.com.
